Q: How do I book a Private Tour or a Tour Sharing Tour with Rome in Limo?

A: You may book our service online through our Reservation form or by email.

Private Tours Booking Form                              

Private Tours Contact Form

Private Tours Email info@romeinlimo.com

Tour Sharing Contact Form

Q: How do I pay for my tour?

A: Payments are charged at the end of your service according to the quoted rates. We accept ONLY cash and T/C’s in Euro currency.

Private Tours Terms and Conditions                 

Tour Sharing Terms and Conditions

Q: Why do I have to give my Credit Card number if payment is in cash or traveler’s checks?

A: Your credit card number is used only to guarantee your reservation. We will not charge it, unless you fail to inform us that you wish to cancel your tour.

Q: How do I cancel a tour?

A: If you wish to cancel a Private Tour of a Tour Sharing Tour booked with us, you need to inform us at least 7 days prior to the scheduled date. You do not need to give us your motivation and we will not pry, but if you fail in informing us your card will be charged the full amount of the tour.

Private Tours Terms and Conditions                 

Tour Sharing Terms and Conditions 

Q: Will I be charged if my ship does not dock?

A: Absolutely not. However, our services will be automatically rescheduled on the date your ship actually docks.

Q: Where do I find my driver upon arrival?

A: Your driver will always be waiting for you at the location indicated by our office staff by email.

If you are coming from a CRUISE SHIP we will be waiting where your ship docks. Always with a sign of the family or party’s name. Except for the port of La Spezia, where the driver will be waiting at the parking area. You will need to take the shuttle from the ship to reach the parking area.

If you are coming from the AIRPORT he will be waiting for you directly after you exit customs.
Always with a sign of the family or party’s name.

If you are coming from the HOTEL he will be waiting for you directly in the hotel lobby.
Please aware the hotel concierge and they will identify him.

Q: Can I request a specific driver?

A: Although it is our pleasure to accommodate your request,  unfortunately, we cannot always guarantee that you will end up with the driver you have asked for.

Q: Will my driver take me inside the sites?

A: Although we are proud that our drivers have been given the title “guide drivers” for their wealth of information, we do not permit them to accompany you during your duration in the historical sites, with the exception of an emergency. If you wish to have an escort inside the sites you need to book one of our licensed walking guides.

Q: How do I book a guide inside the sites?

A: If you wish to book a licensed walking guide inside a specific site or for the whole duration of your tour, you need to inform our office staff for Private Tours or inform your group leader for Tour Sharing Tours. Licensed walking guides’ fees are not included in the tour fee and will be added according to the service required.

Q: Is gratuity included in the tour fee?

A: Gratuity is not included in the tour fee since it is not mandatory in Italy. For this very reason, it is greatly appreciated, therefore, if you wish to tip your driver or walking guide you can consider a 10% or 20%, depending on your satisfaction with the service provided. It is entirely up to you.